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Ordering Options
BY TELEPHONE: Contact Customer Service. Please
call 1-800-222-7584 8:00 A.M. until 5:00 P.M. Central Time, Monday through Friday. Outside the U.S., please call 1-901-380-7000.
BY FAX: Fax your purchase orders 24 hours a day 7 days a week to:
Customer Service Department, 1-901-380-7001
Faxed orders will be processed 8:00 A.M. until
5:00 P.M. Central Time, Monday through Friday.
BY E-MAIL: If you already know which products
you wish to order,
you may use
E-mail Order.
Please include your name, phone number, and EagleVision account number
along with the quantity and products you wish to order.
INTERNATIONAL
CUSTOMERS: Please contact us by
E-mail for your local distributor.
Note: Our customer service department will
call to confirm your order, whichever method of ordering you choose.
EagleVision Trade Policy
EagleVision recognizes that you, our customers,
are highly qualified eyecare professionals. We are committed to providing you
with the best quality products available. If you are not satisfied with your
EagleVision purchase, please call our Customer Service Department at
1-800-222-7584 or 1-901-380-7000 to discuss your concerns and we will make every attempt to ensure
your satisfaction.
Terms
Net 30 days from date of invoice. Prices subject
to change without notice.
Shipping/Handling
All orders are F.O.B. Memphis, TN, from our
EagleVision Distribution Center. Shipping and handling charges are prepaid and
added to your invoice.
Order Shipment Information
Contact Customer Service -- Call 1-800-222-7584,
8:00 A.M. until 5:00 P.M. Central Time, Monday through Friday. Outside the U.S., please call 1-901-380-7000.
Open an Account
Contact Customer Service -- Call 1-800-222-7584 or 1-901-380-7000 from
8:00 A.M. until 5:00 P.M. Central Time, Monday through Friday.
Return Policy
Requires authorization from our Customer Service
Department. All returns are subject to a 20% restocking charge.
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Less than 30 days from invoice, 100% credit
of invoice price.
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30-60 days, 80% credit of invoice price.
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Over 60 days, non-refundable.
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Not Acceptable for Refunds
- Unauthorized returns.
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Opened or damaged sterile products.
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Non-saleable or broken lots of products.
- Products with expired expiration
dates.
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Product Return Information
Requires EagleVision authorization. Call
1-800-222-7584 or 1-901-380-7000 from 8:00 A.M. until 5:00 P.M. Central Time, Monday through Friday
for a Return Goods Authorization number.
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Remittance Address
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Postal Mail:
Eagle Vision, Inc.
PO Box 34877
Memphis, TN 38184 USA |
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Courier:
Eagle Vision, Inc.
8500 Wolf Lake Drive, Suite 110
Memphis, TN 38133 USA
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For additional product information, please call
Customer Service at 1-800-222-7584 or send an e-mail to info@eaglevis.com.
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